Contact Us

Effective Date: July 28, 2026

Get in Touch

Thank you for visiting Castle Wear.

We value every customer and are committed to providing timely, professional, and friendly support. Whether you have a question about one of our jewelry collections, need assistance with an order, or would like more information about our policies, our Customer Support Team is here to help.

We aim to respond to all enquiries as quickly as possible and provide clear solutions to ensure a smooth shopping experience.

Customer Support

If you need assistance, please contact us using the details below:

Email
payment@castlewear.shop

Phone
+1 4792352419

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (Mountain Time)

Average Response Time: Within 1 business day

How We Can Help

Our Customer Support Team can assist you with:

• Product information and availability

• Order confirmation and order status

• Shipping and delivery enquiries

• Returns and exchanges

• Refund requests

• Payment and billing questions

• Website assistance

• General customer enquiries

Before You Contact Us

To help us resolve your enquiry more efficiently, please include the following information whenever applicable:

• Your full name

• Order number

• Email address used when placing the order

• A detailed description of your request

Providing accurate information helps us locate your order and respond more quickly.

Company Information

Company Name
CASTLE WEAR INC

Website
castlewear.shop

Registered Address

1911 11TH ST SUITE 107
BOULDER, CO 80302
United States

Our Commitment

At Castle Wear, we believe excellent customer service is an essential part of every purchase. We are committed to responding promptly, communicating clearly, and assisting customers throughout every stage of their shopping experience—from pre-purchase questions to after-sales support.

Your satisfaction remains our priority, and we continually work to improve both our products and our service.

Contact Details

CASTLE WEAR INC

Email:
payment@castlewear.shop

Phone:
+1 4792352419

Website:
castlewear.shop

Registered Address:
1911 11TH ST SUITE 107
BOULDER, CO 80302
United States

Thank you for choosing Castle Wear. We appreciate your trust and look forward to serving you. Whether you are shopping for yourself or selecting a meaningful gift, our team is committed to providing reliable support and a secure, enjoyable online shopping experience.